Skip to content
PLOpen Prezzly

Terms of Service

Last updated: 7 August 2026

These Terms of Service set out the rules for using the Prezzly service, provided electronically by TAG CONCIERGE Sp. z o.o. (the “Terms”).

By starting to use the Service, in particular by creating an Account or uploading Content, you accept these Terms. If you do not accept the Terms, do not use the Service.

1. Definitions

  • Provider - TAG CONCIERGE Spółka z ograniczoną odpowiedzialnością, ul. Józefa Sarego 18/1, 31-047 Kraków, Poland, KRS 0001056414, NIP 6762650811, REGON 526317480, email: [email protected].
  • Service / Prezzly - the platform available at prezzly.ai (and related domains, including app.prezzly.ai and api.prezzly.ai) enabling hosting, sharing and presenting of Content, together with the related features described in section 3.
  • User - a natural person, legal person or organisational unit using the Service. A User who is a Consumer is a natural person using the Service for purposes not directly related to their business or professional activity.
  • Consumer - a User who is a consumer within the meaning of applicable law, as well as - to the extent provided by law - a natural person entering into a contract directly related to their business activity where the contract is not of a professional nature for that person.
  • Account - the User’s individual profile in the Service, created through registration.
  • Guest Account - a temporary technical account created automatically where Content is uploaded without registration, on the terms in section 6.
  • Content - files (in particular HTML and related assets), presentations, dashboards, notes, titles, folders and other data uploaded or created by the User in the Service.
  • Free Plan - the free variant of the Service, described in sections 4 and 5, currently the only variant available for self-service.
  • MCP - Model Context Protocol; an interface enabling use of the Service by AI tools acting on behalf of the User.
  • Terms - this document.

2. General provisions

  1. The Provider provides the Service electronically on the terms set out in the Terms.
  2. To use the Service you need a device with Internet access and a current web browser supporting the web standards used by the Service.
  3. The User must not provide unlawful content. The detailed rules of permitted use are set out in the Acceptable Use Policy, which forms an integral part of the Terms.
  4. Consumers may use the Service; certain provisions of the Terms apply to Consumers to the extent consistent with mandatory law.

3. Type and scope of the Service

  1. The Service currently enables, in particular:
    • uploading self-contained files (presentations and dashboards) and storing them,
    • sharing Content via a link, including a public link,
    • presenting Content live with audience synchronisation (presenter mode),
    • collecting questions and comments from the audience (pins / Q&A features),
    • versioning of Content (revision history),
    • use of the Service through a programmatic interface, including MCP.
  2. Content is served in an isolated (sandbox) environment. To display and operate Content correctly, the Provider may automatically attach its own runtime component to the served Content, without interfering with the substantive content.
  3. Feature descriptions are informational and relate to the current state of the Service. The scope and operation of features may change on the terms in section 9.

4. Nature of the Free Plan and no fees

  1. The Free Plan is provided free of charge.
  2. The Provider currently does not charge fees for using the Service. The Provider may introduce paid variants in the future (e.g. Pro, Team, Enterprise plans); the terms of payment will then be set out in a separate document and will not apply retroactively to use of the Free Plan.
  3. Given the free nature of the Free Plan, the Service is provided on the terms set out in section 11 (availability) and section 12 (liability).

5. Conclusion of the contract, registration and Free Plan limits

  1. The contract for the Service is concluded upon creation of an Account or upon uploading the first Content (including as a Guest Account).
  2. Registration takes place via the chosen sign-in method (email, magic link, Google or Microsoft account, SSO). The User undertakes to provide true and up-to-date data and to protect access to the Account.
  3. The Service may be used by persons who are at least 16 years old. Persons with limited legal capacity use the Service with the consent of their legal representative, to the extent permitted by law.
  4. The following technical limits apply to the Free Plan (current state):
    • maximum size of a single upload: 10 MB,
    • total storage per Account: 250 MB,
    • revision history: the 10 most recent revisions per Content (older revisions are automatically deleted),
    • validity of public links: 30 days, with the option of manual renewal by the User,
    • number of active presentations: unlimited within the available storage.
  5. Once the Account storage is exhausted, the Provider blocks the ability to upload new Content; it does not delete existing Content for that reason. The exception is mechanisms with a predefined lifetime (Guest Account, link expiry, trimming of revision history above the limit), of which the User is informed.
  6. The limits referred to in paragraph 4 may change on the terms in section 9.

6. Guest Account and claiming Content

  1. Uploading Content without registration automatically creates a temporary Guest Account and stores a technical identifier in a cookie.
  2. After uploading, the User receives: a view link (valid for 72 hours), a secret management link enabling the Content to be claimed (valid for 7 days), and a preview of the Content.
  3. The secret management link must be protected - it enables the Content to be claimed. It must not be shared with third parties.
  4. Guest Account Content may be assigned to an Account (claimed) by signing in or registering (assignment happens automatically in the same browser) or via the secret management link.
  5. Guest Account Content is temporary. Unclaimed Content and orphaned Guest Accounts are automatically and permanently deleted after the periods referred to in paragraph 2. The Provider is not liable for the loss of Content not claimed to an Account in time.
  6. Once Content is claimed to an Account, the Free Plan rules apply to it.

7. User Content - liability and licence

  1. The User retains all rights to their Content. The Provider acquires no rights to the Content other than the licence referred to in paragraph 3.
  2. The User represents and warrants that they hold all rights and consents necessary to upload and share the Content, including copyright and a legal basis for processing personal data of third parties contained in the Content, and that the Content does not infringe the law or the rights of third parties.
  3. The User grants the Provider a non-exclusive, royalty-free licence to store, reproduce, serve and display the Content and to perform technical operations (including attaching the runtime and making technical copies) to the extent necessary to provide the Service. The licence expires upon deletion of the Content, except for technical copies and copies necessary to defend claims, which are deleted within a reasonable period.
  4. The User bears full responsibility for the Content they upload or share, including its legality, completeness of consents and absence of malicious code.
  5. To the extent permitted by law, a User who is not a Consumer shall indemnify the Provider and cover reasonable costs and third-party claims brought against the Provider in connection with that User’s Content or manner of use of the Service.
  6. The processing of personal data contained in Content is governed by the Data Processing Agreement (DPA), an annex to the Terms, under which the Provider acts as a processor and the User as the controller.

8. Rules of use

  1. The User uses the Service in accordance with the Terms, the Acceptable Use Policy and the law.
  2. It is prohibited in particular to: provide unlawful content, distribute malicious software, infringe third-party rights, circumvent limits or safeguards, abuse resources (including the MCP interface), or take actions that threaten the security or stability of the Service.
  3. Breach of the rules of use may result in restriction, suspension or removal of access, on the terms in section 15.

9. Changes to the Service, restriction and discontinuation of the Free Plan (reservation of rights)

  1. The Service is at an early stage of development. The Provider reserves the right to develop, change, restrict, modify, add and remove functionality of the Service at any time.
  2. In particular, the Provider reserves the right to:
    • change the scope of features available in the Free Plan, including restricting them, as well as adding new features,
    • change the technical limits referred to in section 5,
    • discontinue the Free Plan in its entirety,
    • suspend or cease providing the Service in its entirety.
  3. The Provider will inform Users with appropriate advance notice (in the Service or by email) of material changes to their detriment, of discontinuation of the Free Plan and of ceasing to provide the Service, and will allow a reasonable time for the User to export or secure their Content.
  4. Feature descriptions, marketing materials, website content, in-interface messages and descriptions available through MCP are informational, relate to the current state and do not constitute an offer or a commitment within the meaning of civil law. The Provider makes no assurances as to the future availability, development or maintenance of any feature.
  5. The changes referred to in this section do not affect Consumer rights arising from mandatory law nor - in the future - the terms of already-paid periods in paid plans.

10. Inactive accounts

  1. The Provider may treat an Account as inactive if the User has not signed in or used the Service for at least 6 months.
  2. Before deleting an inactive Account, the Provider will notify the User by email and set an additional period (no shorter than 30 days) to sign in again or secure their Content.
  3. After the ineffective expiry of that period, the Account and associated Content may be permanently deleted.

11. Availability of the Service

  1. The Provider makes efforts to ensure the Service works correctly and is available; however, given the free nature of the Free Plan, it does not guarantee uninterrupted or error-free availability.
  2. The Provider may introduce technical breaks, updates and maintenance work.
  3. No guaranteed service level (SLA) applies to the Free Plan. The Service is provided “as is”, to the extent permitted by law.

12. Liability, data loss and backups

  1. The User is obliged to independently make and keep backups of their Content. The Provider does not guarantee backups in the Free Plan.
  2. To the extent permitted by law, the Provider is not liable to a User who is not a Consumer for loss of data or Content, lost profits (lucrum cessans) or indirect damage, and the Provider’s total liability arising out of or in connection with the Service provided free of charge is excluded; if such exclusion proves ineffective, that liability is limited to the equivalent of PLN 200.
  3. In relation to a Consumer, the Provider’s liability is governed by general statutory rules; paragraph 2 does not apply to the extent it would conflict with mandatory provisions protecting the Consumer.
  4. The Provider is not liable for the effects of factors beyond its control, including failures or actions of external providers, force majeure and actions of the User or third parties.
  5. The Provider is not liable for loss of Content resulting from the operation of mechanisms with a predefined lifetime (Guest Account, link expiry, trimming of revision history), of which the User is informed.

13. Provider’s intellectual property

  1. The Service, its software, the runtime component, the Prezzly brand, logos, system templates and the graphic layer are the property of the Provider or the Provider holds the relevant rights, and they are legally protected.
  2. The Terms do not transfer to the User any rights to the elements referred to in paragraph 1, other than the right to use the Service to the extent and for the time provided in the Terms.

14. Personal data

The rules for processing personal data are described in the Privacy Policy. The Data Processing Agreement (DPA) applies to personal data contained in User Content. Both documents form an integral part of the relationship between the Provider and the User.

15. Unlawful content, reports and moderation

  1. The Provider provides a Content hosting service within the meaning of the rules on digital services (the Digital Services Act - DSA) and has no obligation to monitor Content in advance.
  2. Anyone may report Content they consider unlawful by contacting [email protected]. The report should include an indication of the Content (e.g. a link), a justification and the contact details of the reporting party.
  3. Upon receipt of a report, the Provider considers it within a reasonable period and may remove or disable access to the Content. The Provider informs - to the extent required by law - the reporting party and the User whose Content is concerned of the decision taken and its basis.
  4. The Provider may also restrict, suspend or remove access to Content or an Account in the event of a breach of the Terms, the Acceptable Use Policy or the law. Where possible and where not precluded by law or security considerations, the User is informed in advance.

16. Complaints

  1. Complaints regarding the Service may be submitted to [email protected].
  2. A complaint should include a description of the problem and contact details.
  3. The Provider considers complaints without undue delay, no later than within 14 days of receipt, unless the law provides for a different period.

17. Termination of the contract

  1. The User may cease using the Service and delete their Account at any time.
  2. The Provider may terminate the contract (delete the Account) in the event of: breach of the Terms or the law, Account inactivity (section 10), discontinuation of the Free Plan or cessation of the Service (section 9) - with the relevant notices.
  3. After termination, Content is deleted within a reasonable period. Before the Account is deleted, the User should independently secure their Content.

18. Right of withdrawal (Consumer)

  1. The Service in the Free Plan is provided free of charge and starts immediately after the contract is concluded, with the User’s consent.
  2. If paid variants are introduced, the Provider will provide the Consumer with information and mechanisms regarding the right of withdrawal in accordance with consumer law, including - where applicable - obtaining explicit consent to begin performance before the withdrawal period expires and informing the Consumer of the loss of the right of withdrawal in such a case.

19. Changes to the Terms

  1. The Provider may amend the Terms for important reasons, in particular: changes in the law, changes in the scope or manner of providing the Service, changes of providers, security considerations or the introduction of new features.
  2. The Provider will inform of a change to the Terms in the Service or by email with appropriate advance notice before it takes effect.
  3. A Consumer who does not accept a change may terminate the contract (delete the Account) before it takes effect. Continued use of the Service after the changes take effect constitutes acceptance of the new Terms.

20. Governing law and disputes

  1. The governing law is Polish law, provided that this choice does not deprive a Consumer of the protection afforded by mandatory provisions of the law of their country of habitual residence.
  2. Disputes with a User who is not a Consumer are resolved by the court having jurisdiction over the Provider’s registered office.
  3. A Consumer may use out-of-court methods of handling complaints and pursuing claims, including the European Commission’s ODR platform available at https://ec.europa.eu/consumers/odr. Use of these methods is voluntary.

21. Final provisions

  1. The annexes forming an integral part of the Terms are: the Acceptable Use Policy and the Data Processing Agreement (DPA). The Privacy Policy and Cookie Policy describe the rules for processing data and using cookies.
  2. If any provision of the Terms proves invalid or ineffective, the remaining provisions remain in force.
  3. The Terms are available free of charge at the address of their publication in a manner allowing them to be obtained, reproduced and stored.